At Plantora Shop, we understand that anticipation is part of the gardening journey. That’s why we’ve carefully designed our delivery services to bring your new green companions to you as efficiently and safely as possible, no matter where you are in the world.

🌍 Global Reach: We proudly serve plant enthusiasts across the globe (excluding only a few remote areas and parts of Asia). Wherever you’re planting roots, we’re here to help.

🌱 Special Handling: Every plant is packaged with the utmost care by our green-thumbed experts to ensure it arrives in perfect condition.

Our Shipping Options

Standard Shipping (£12.95)

For those who can’t wait to meet their new plant friends, our standard shipping delivers in 10-15 days after dispatch via premium carriers DHL or FedEx. This option includes:

  • Faster transit times
  • Package tracking
  • Careful climate-appropriate packaging

Free Shipping (Orders over £50)

For orders over £50, enjoy our free shipping option via EMS, with delivery in 15-25 days after dispatch. Perfect for when you’re stocking up on:

  • Multiple houseplants to create your indoor jungle
  • Fruit trees for your orchard dreams
  • Seasonal vegetable plants for your kitchen garden

What to Expect

Processing Time: We take 1-2 business days to carefully prepare your order. Our horticultural team personally selects each plant and packages it with the appropriate growing medium and protective materials.

International Considerations: For our international customers, please note that some plants may require phytosanitary certificates. Our team handles all necessary documentation to ensure smooth customs clearance.

Our Delivery Promise

We stand behind every plant we ship. If your green companion arrives in less-than-perfect condition, you have 15 days from receipt to contact our customer care team at [email protected]. We’ll work with you to make it right.

Remember, plants are living things and may experience some stress during transit. Don’t worry – we include detailed care instructions with every order to help your new plant settle into its home.

Pro Tip: Track your order’s journey and prepare your plant’s new home in advance! Most plants appreciate a few days of gentle acclimation upon arrival before repotting.

From our greenhouse to your home, we’re honored to be part of your plant parenthood journey. Happy planting!

With green regards,
The Plantora Team